Integration rescue for ecommerce and logistics

Fix failing APIs and integrations in under seven days.

Moonwave focuses on one thing: broken flows that block orders, inventory or shipments. Work is sold as fixed price packages, not open ended consulting. Most projects fall into two tiers: an Integration Rescue Audit at 997 USD or a Rescue plus Stabilize engagement at 1997 USD.

If your Celigo, NetSuite, Shopify or WMS integration is failing, timing out or corrupting data, we trace the root cause and fix it so the flow is stable again.

No retainers. No vague roadmaps. Just clear packages with a defined outcome, a seven day window and a written summary of what was fixed.

Integration Rescue offers

Fixed scope work built around one goal: make your critical flows reliable again.

Integration Rescue Audit

Typical project: 997 USD

Seven day deep dive into the failing API or integration to pinpoint and remove the real cause of breakage.

  • Trace failures across systems and logs
  • Identify timeouts, mapping issues and edge cases
  • Deliver a written root cause report and fix plan
  • Either implement the fix or hand your team exact steps

Rescue plus Stabilize

Typical project: 1997 USD

For flows that must not fail. Fix the immediate issue then harden the integration so it survives volume and change.

  • Implement the fix and test with real traffic
  • Improve retry, error handling and clean up logic
  • Adjust configuration so the flow is stable long term
  • Add basic monitoring so you see issues before users do

Monitoring and guardrails

Ongoing monthly work, scoped per client

Lightweight monitoring that alerts you before operations feel the impact instead of after orders pile up.

  • Set up simple checks and alerts for key flows
  • Define what success and failure looks like in data
  • Monthly review and tuning of noisy or silent errors

Pricing and outcomes

Packages are designed to be small, clear and low friction. You know what you pay, what you get and when it will be done.

How to choose between 997 and 1997

The Integration Rescue Audit at 997 USD is for teams that need a clear diagnosis and a direct fix for one flow that is failing. It is enough when you have one integration that started breaking and you want it identified, repaired and documented.

The Rescue plus Stabilize option at 1997 USD is for flows that are core to revenue or operations, where a one time fix is not enough. It includes the fix plus hardening, better handling of edge cases and simple monitoring so the problem does not silently return.

Guarantee and time frame

  • Work is scoped around a specific flow or integration, not an open list of tasks.
  • Audit work is delivered within seven days from access being granted.
  • If the root cause cannot be found and explained, the audit fee can be refunded.
  • Rescue and stabilization work is broken into a short series of changes instead of a long project.

How the Integration Rescue works

Short, focused work with a specific outcome and a clear time frame.

1

Diagnosis call

We review the failing flow, your systems and the impact. You share access to logs, screenshots and error samples.

2

Root cause and fix

Over the next days we trace the issue across systems, implement a fix, and test with realistic volume and scenarios.

3

Stabilize and handover

We document what broke, how it was resolved and what guardrails are in place. You leave with a stable flow and a clear runbook.

Who this is for

Teams that live and die by their integrations and cannot afford silent failures.

Ecommerce brands

Shopify and marketplace sellers where failed flows mean missed orders, wrong stock and unhappy customers.

Third party logistics providers

3PL and fulfillment operations that link multiple client systems to a single warehouse or WMS stack.

Lean technology teams

Companies without a full time integration specialist who need focused help to fix and stabilize key flows.

About Moonwave

Hands on help from someone who lives at the intersection of logistics, systems and data.

Deep integration and operations background

Moonwave is run by a consultant with years of experience inside warehouse management, logistics and ecommerce systems. The work is not slideware. It is tracing real failures through APIs, queues and databases until the pattern is clear.

The focus is narrow for a reason. Broken integrations cause outsized pain, and they are rarely anyone's full time job.

How engagements feel

  • Clear scope around a specific failing flow
  • Direct communication on what is breaking and why
  • Small, targeted changes rather than sweeping rewrites
  • Documentation you can hand to your internal team later

Request an Integration Rescue

Describe the failing flow and the impact in a few lines. I will reply within one business day with next steps.